Today all companies engage in new methods to connect with their customers. SMS marketing is becoming more popular because of its benefits. All size businesses utilize SMS messages to promote their product or service. When you send bulk SMS it delivers the message directly to consumers. Bulk SMS refers to the service that allows sending messages to a large number of customers around the world. Bulk SMS Delhi helps you to expand your customer reach. You can boost public relations, generate leads and boost customer education with the bulk SMS.
Overview of Transactional SMS
The Transactional message is an automated SMS that sent to the customer conveying important data like bank parity, PNR status, and others. It does not contain any promotional message for promoting the brand like discounts, deals, and others. The Transactional message includes customer account balance, delivery information, shipping, order confirmations, invoices, real-time alerts, account activations, and others. This message also contains links permitting the user to reset a password. The transactional message is used in different sectors such as airlines, banks, e-ticketing, hospital, educational, railways, and much more. School sent this message to convey an important message to the parent.
How transactional messages can be used
Now, the customers expect a personal and engaging message from the company. The marketers should improve the mobile strategies, which boost the effort of marketing with the message. It helps to reach the customer directly on their handset. The transactional message depends on the prompted events that add more value to clients for the reason that they are timely. Transactional Sms is designed to boost loyalty and prevent bad shopping performance. Let’s see the uses of the transactional message.
- Real-time alert
If you need to keep the client in the circle, then the text message is a perfect choice especially when the messages are urgent. Sometimes, the email and phone calls are missed. Only twenty-five percent of emails get opened so the customer doesn’t act on the notification on time. Real-time alerts deliver vital information to the client immediately. Alerting the customer with the SMS of their debit or credit card activity, and flight change, helps them to feel informed. With this message service, you can enhance the satisfaction of the customer that they can come back to your business.
- Confirmations of order
The order confirmation SMS reassures the buyer about their purchase and also provides the best way to expand the good relationship with your band. It serves significant purposes similar to shipping, pickup, and delivery notification. This message shows that the order has been placed successfully and reduces the tension of the buyer. It helps to supports the reliability of your brand.
- Account verification
When the customer registers on the site, they send the verification code to the customer. It will be required to confirm the account by entering a one-time password on their handset. By using SMS, you can allow an account verification feature to boost customer security. Confirming identity through the message is a cost-effective and convenient method to enhance security. It allows the customer to stay with peace of mind.
- Time-triggered reminder
In the busy lifestyle, people miss appointments so many companies use transactional messages for time-triggered reminders. You can make the client don’t forget when they need to pay scheme by using this message. The time-triggered text message is automatically generated and it will be sent to the customer the day before.
Benefits of Transactional messages
Text messages come as standard features on the Smartphone that makes it an ideal option for all sizes of businesses to connect essential information to the customer. More than seventy percent of customers need the company to text them for different things from discounts, payment reminders, and others. There are many benefits of using transactional messages.
- Rapid communication
The transactional message is time-sensitivity that makes it popular among businesses. Many companies use this platform to allow the information to send and receive faster. This message is driven by the triggered action and sends to the client in a few seconds. It includes notifications like one-time passwords, login, debit card expenses, and more. Over ninety percent of the message will be opened within few minutes of being received, letting the client respond on time. This message is an ideal method to avail of the service for its accessibility.
- The capability of bulk messaging
The transactional text messages not only send to one recipient. You can use the best Bulk SMS Delhi service and send messages to multiple users. The companies launch transactions text messages altering the customer of overage charge. Sending the bulk SMS helps you save more time.
- 24/7 messaging support
The transactional message is available around the clock so no matter at what time the customers is ordering products online or making transactions. The message is delivered to the user quickly. The companies don’t want to restrict themselves from using the SMS service. The text message is delivered to the user if their mobile phone is switched off. It helps to increase the credibility of the company among the people.
- Enhance the customer engagement
The promotional messages don’t provide an opportunity to engage with the client. But this message offers you a chance to engage with your valuable customers. It makes the client feel that the company offers the best service and more accessible. With this message service, you can increase the customer to your business. The transactional text message remains in the client’s mobile phone that assists them to remember your brand.
Transactional messages are more than alters, they aids establish an excellent communication channel between the customer and the company. The consumer receives the regular updates of delivery through the Transactional Sms. If you need to use the transactional message in your business you can hire the best SMS service firm. Hind IT Solution offers an affordable SMS package to the customer. You can alert the customer by sending a transactional message.