Terms & Conditions

Please read these terms carefully before using our services.

Introduction

Welcome to hinditsolution.com, operated by Hind Adsoft Pvt Ltd. These Terms and Conditions govern your use of our website, products, and services including Bulk SMS, Bulk Email, Voice SMS, Digital Marketing, and related services. By accessing or using our services, you agree to be bound by these terms.

If you do not agree with any part of these terms, please do not use our website or services. We reserve the right to modify these terms at any time without prior notice.

Services

Hind Adsoft Pvt Ltd provides the following services:

  • Bulk SMS Services (Promotional & Transactional)
  • Bulk Email Services (Promotional & Transactional)
  • Voice SMS / IVR Services
  • Digital Marketing & SEO Services
  • SMS Software & API Integration
  • Email Campaigning & Design Services

User Obligations

By using our services, you agree to:

  • Provide accurate and complete registration information
  • Not use our services for any unlawful or prohibited purpose
  • Not send spam, unsolicited messages, or offensive content
  • Comply with all applicable TRAI regulations and DLT guidelines
  • Maintain confidentiality of your account credentials
  • Not misuse the platform to harm others or disrupt services

SMS & Email Usage Policy

Users must adhere to the following guidelines when using our SMS and Email services:

  • All SMS campaigns must comply with TRAI DND (Do Not Disturb) regulations
  • Promotional SMS can only be sent between 9:00 AM to 9:00 PM
  • Content must not include hate speech, adult content, or misleading information
  • Email campaigns must include an unsubscribe option
  • Users are responsible for maintaining valid DLT registrations and templates

Payment Terms

The following payment terms apply:

  • All payments are to be made in advance before service activation
  • Prices are subject to change without prior notice
  • GST (18%) is applicable on all services as per government norms
  • No refund will be provided once the service is activated and credits are used
  • Unused credits may expire as per the plan validity period

Refund Policy

Hind Adsoft Pvt Ltd does not offer refunds once services have been activated. In case of technical issues or service failure from our end, we will provide equivalent credits or extend your plan validity. Refund requests for unused services may be considered on a case-by-case basis within 7 days of purchase, subject to management approval.

Account Termination

We reserve the right to suspend or terminate your account without prior notice if you violate any of these terms, engage in fraudulent activity, send spam or illegal content, or misuse our platform in any way. Upon termination, all remaining credits will be forfeited.

Intellectual Property

All content on this website including text, graphics, logos, images, software, and design is the property of Hind Adsoft Pvt Ltd and is protected by Indian and international copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

Limitation of Liability

Hind Adsoft Pvt Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. We do not guarantee 100% delivery of SMS or emails due to factors beyond our control such as network issues, DND regulations, or recipient device settings. Our total liability shall not exceed the amount paid by you for the specific service in question.

Disclaimer

Our services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the reliability, accuracy, or availability of our services. We are not responsible for any loss of data, business interruption, or financial loss resulting from the use of our services.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Noida, Uttar Pradesh, India.

Modifications and Changes

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after any changes constitutes your acceptance of the new terms.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

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